Wholesale Jewelry FAQ – Warm Fortune

Answers to the most common questions from boutiques, gift shops, and online sellers about wholesale ordering, catalog access, pricing, and shipping.

Q1: Who can buy wholesale from Warm Fortune?

Boutiques, gift shops, online sellers, and specialty retailers. We serve B2B buyers with U.S.-stocked wholesale jewelry.

Q2: How do I access the wholesale catalog?

Request the catalog through our website form. After qualification, we'll send relevant catalog or starter-pack options.

Q3: Do I need a business license to buy wholesale?

We recommend registered businesses. New startups and online sellers are welcome — contact us to discuss your plans.

Q4: What is the minimum order?

Starter wholesale orders start at $500 with 20% off selected items; standard wholesale at $1,000+ with 30% off.

Starter packs offer curated first-order options without sorting through thousands of SKUs.

Q5: What are your discount tiers?

• $500+: 20% off selected catalog items
• $1,000+: 30% off selected catalog items
• $5,000+: 40% off selected catalog items (qualified buyers)
• $10,000+: up to 60% off approved items

Q6: What product lines do you offer?

Moissanite 925 silver, CZ gold-plated brass, women's jewelry, gift packaging, selected men's/body jewelry, and custom/lab-grown by inquiry.

Q7: Are your products in stock in the U.S.?

Selected inventory is stocked in Colorado Springs for fast U.S. fulfillment when in stock.

Q8: Can I visit the showroom?

Yes — book a Colorado Springs showroom visit to inspect quality, compare lines, and build a starter pack in person.

Q9: What packaging options are available?

Jewelry boxes, bags, and microfiber pouches to present pieces as ready-to-sell gifts.

Q10: Can I order samples before bulk?

Yes — starter packs are designed as test-first options. Contact us for sample inquiries.

Q11: How do reorders work?

Contact your sales rep or request catalog again. Fast-reorder items are noted in product specs.

Q12: What is your return policy?

Returns require approval; 20% handling/restocking fee applies; custom/final-sale items are excluded. Quality issues handled separately.

Q13: How long does shipping take?

Fast U.S. shipping from Colorado Springs when in stock. Processing times and costs vary; special orders quoted separately.

Q14: Do you offer custom or lab-grown jewelry?

Yes — custom and premium lab-grown options are available by inquiry. All quotes require approval.