Shipping policy

Shipping Policy

Warm Fortune offers shipping within the United States as well as local pickup in Colorado Springs, Colorado.

Order Processing

Most orders are processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping

Shipping options and charges are shown at checkout when available. Orders may be shipped using carriers such as USPS, UPS, FedEx, or other appropriate delivery services.

Once your order ships, tracking information will be provided when available.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

Local Pickup

Local pickup is available in Colorado Springs, Colorado for eligible orders. Customers selecting local pickup should wait for confirmation that the order is ready before arriving for pickup.

Pickup instructions will be provided after the order is confirmed and prepared.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.

If an order has already shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant details. We will review the situation and assist with the appropriate next steps.

Wholesale and Large Orders

Wholesale, bulk, and large-volume orders may require separate shipping arrangements, freight coordination, or additional handling time. Shipping terms and costs for these orders may be confirmed separately before fulfillment.

Questions

If you have questions regarding shipping, delivery, or local pickup, please contact Warm Fortune through the contact information provided on our website.